The Citizen-led Accountability Cluster of Action (CLACA) is one of the three interconnected strategic civic-oriented interventions identified under the ABEDEV Strategy 2025-2029, ‘Making Institutions in Busia Serve the Common People’. The main aim of the CLACA is to mobilise youth in Busia County to monitor the County Government’s and its institutions’ performance in discharging their mandate, either via the provision of public services or the design and implementation of poverty alleviation initiatives. The intervention is connected to the other two interventions, i.e., the Civic Awareness Cluster of Action (CACA) and the Citizen Participation Cluster of Action (CIPCA), by closing the loop between mobilisation, capacity building and follow-up action, in line with our Strategy. Whereas CACA will mobilise youth and ignite in them an awareness of their rights and obligations as citizens, the CIPCA on the other hand will encourage them to negotiate decisions and commitments with the County Government directly.

The CLACA will build on these two interventions by engaging in direct follow-up of the agreed commitments and generating perspectives from the youth, which shall become important for improvements and course correction in County Government programmes and initiatives. The CLACA will deploy tools for monitoring government performance such as community scorecards, public expenditure tracking surveys, citizen charters and social audits. These tools will create opportunities for residents to shape the performance of county institutions by providing citizen-generated data on the performance of the institutions and fostering an interface between duty bearers in the county institutions and county residents. This, in turn, shall lead to improvements in service provision, including an increase in budgetary allocation, reductions in wastage, and improvements in infrastructure and relations between service users and providers of public services.